Xbox One: start menu not responsive
Posted 21 February 2017 - 06:27 AM
Tried the following:
- go to Xbox One home screen, reenter game
- force quit, restart game
- sign out, sign back in
- sign in and launch under my son's account
- reboot console
- wait for a half hour, let the screen go dark, tap a button: screen goes back to normal brightness, but game still nonresponsive
None of these had any effect. Running v1.6r rv12122.
Posted 21 February 2017 - 09:57 AM
Some users have reported problems with playing the game while having multiple controllers connected.
If you have more than one controller for your Xbox One, could you please test if any of the other controllers let you use the menu?
Having devices connected to the USB ports might also cause the controller to stop working.
Do you have any devices connected via USB? (Guitar Hero Guitar etc.)
Let me know if either of these work
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