Jump to content


Photo

Very disappointed : Lot of Crashes


  • Please log in to reply
3 replies to this topic

#1 MomboGongo

MomboGongo

    Seed

  • Members
  • Pip
  • 3 posts

Posted 03 October 2016 - 04:39 PM

I baught this beautifull game on Steam, but i have crashes randomly, i can't play one hour without having some crashes.

 

I zipped all crash folders and uploaded them here

https://www.sendspace.com/file/9pkfjb

 

It looks like the game has never been tested enought on PC, my computer play any today games without any issues.

If it wasn't some type of RPG i like, i would have already asked a refund.

 

 

 



#2 MomboGongo

MomboGongo

    Seed

  • Members
  • Pip
  • 3 posts

Posted 04 October 2016 - 11:18 PM

Is there some patch on the works ?



#3 Biggs

Biggs

    Burger Programmer

  • Dev Admin

  • PipPipPipPip
  • 69 posts

Posted 05 October 2016 - 09:18 AM

Hi MomboGongo

Sorry you are having trouble with a lot of crashes. Thanks for the reports, they help a lot.
We are currently looking into it and we have a few leads as to what may be causing it. It is difficult to know properly if we manage to fix it or not as the game rarely crashes on the machines we have here, but will will try implementing some possible fixes and see if that solves the issues. The patch with the fixes will probably be out sometime this week.

Thanks again. 



#4 MomboGongo

MomboGongo

    Seed

  • Members
  • Pip
  • 3 posts

Posted 15 October 2016 - 07:35 PM

Hi MomboGongo

Sorry you are having trouble with a lot of crashes. Thanks for the reports, they help a lot.
We are currently looking into it and we have a few leads as to what may be causing it. It is difficult to know properly if we manage to fix it or not as the game rarely crashes on the machines we have here, but will will try implementing some possible fixes and see if that solves the issues. The patch with the fixes will probably be out sometime this week.

Thanks again. 

 

Hi Biggs,

 

I played with the last update , but i got a crash when i played against the fire boss.

 

Looking at logs it seems this is a developper issue perhaps.

The Transform 'ExplosionBasic' has reached its item limit in Pool Boss. Please increase your Preload Qty or Item Limit.
 
(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

And the error file

Earthlock.exe caused an Access Violation (0xc0000005)
  in module Earthlock.exe at 0023:01214fd2.

Error occurred at 2016-10-15_214342.
M:\Steam\steamapps\common\Earthlock\Earthlock.exe, run by Jun.
30% memory in use.
0 MB physical memory [0 MB free].
0 MB paging file [0 MB free].
0 MB user address space [3249 MB free].
Read from location 00000254 caused an access violation.

Here is the link to download the last log and error files

https://www.sendspace.com/file/t86pva

 

I never had games crashing so often, i like a lot the game but the crash destroys the experience.

Can i ask a refund on Steam later , if i still encounter the issue ?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users